SERVICE & APPOINTMENT TERMS
Last Updated: October 5, 2026
By booking an appointment or receiving a service at Maison Sezim Beauty, clients are considered to have accepted the following service and appointment terms. These terms are intended to help us manage appointments efficiently and provide the best possible experience for our clients.
1. Booking an Appointment
Appointments can be booked through our website, WhatsApp, by phone, or by contacting the salon directly.
The selected service, date, and time are subject to availability. When necessary, Maison Sezim Beauty may suggest a change to the appointment time or the specialist providing the service.
2. Cancellations and Rescheduling
If you are unable to attend your appointment, we kindly ask you to contact us as early as possible.
Appointments can be cancelled or rescheduled by contacting Maison Sezim Beauty by phone or WhatsApp.
In cases of repeated last-minute cancellations or no-shows, we reserve the right to request a deposit for future appointments.
3. Late Arrivals
We kindly ask clients to arrive on time for their appointments.
If you arrive late, the duration of your service may be shortened or your appointment may need to be rescheduled to avoid affecting subsequent appointments.
In the case of a significant delay, we cannot guarantee that the service can be provided on the same day.
4. Prices
Prices displayed on our website are provided for informational purposes.
For certain services, the final price may vary depending on the scope of the treatment, products used, hair length and density, the selected application, or the individual needs of the client.
For hair coloring and other personalized services in particular, the final price may be determined after an assessment or consultation before the service begins.
Clients may request confirmation of the final price before the service begins.
5. Service Duration
Service durations displayed on our website or booking system may be approximate.
The actual duration may vary depending on the selected treatment and the individual needs of the client.
6. Information Before a Service
Clients should inform their specialist before the service about any known allergies, sensitivities, or previous cosmetic treatments that may affect the procedure.
Our specialists may request additional information before providing a service and may decide not to perform a treatment if they consider it unsuitable.
7. Results
Results from beauty and personal care treatments may vary from person to person.
Individual factors such as skin, hair or nail characteristics, previous treatments, aftercare, and personal care habits may affect both the result and its longevity.
8. Payment
Available payment methods will be communicated to the client by the salon.
For services requiring a deposit or booking fee, the applicable payment and cancellation conditions will be communicated to the client at the time of booking.
9. Photography and Use of Images
Before-and-after photographs or other images of clients will not be used for advertising, promotional, or social media purposes without the client's permission.
Where photographs or videos are intended for such use, the client's consent will be requested separately.
10. Personal Data
Personal information provided when booking an appointment or contacting us may be used to manage the appointment and communicate with the client.
For more information about how personal data is handled, please refer to our Privacy Policy.
11. Changes to These Terms
Maison Sezim Beauty reserves the right to update these Service & Appointment Terms when necessary.
Updated terms become effective from the date they are published on this page.
Contact
If you have any questions about these terms or your appointment, please contact us.
Maison Sezim Beauty
Turan Güneş Bulvarı No:18/14
Yıldızevler, Çankaya / Ankara
Türkiye
Phone: +90 552 496 7392
Email: info@maisonsezim.com