PRIVACY POLICY AND KVKK PRIVACY NOTICE

1. Data Controller
Under the KVKK, the natural or legal person operating Maison Sezim Beauty is the data controller in relation to personal data processed in connection with the services provided by Maison Sezim Beauty.
Maison Sezim Beauty
Turan Güneş Bulvarı No:18/14
Yıldızevler, Çankaya / Ankara
Türkiye
Phone: +90 552 496 7392
Email: info@maisonsezim.com

2. Personal Data We May Process
When you use our website, book an appointment, or contact us, we may process the following personal data:

• First and last name

• Phone number

• Email address

• Appointment date and time

• Selected service

• Information you provide through contact and appointment forms

• Information you share with us through WhatsApp, telephone, email, or other communication channels

• Technical information generated while using the website, such as your IP address, device, browser, and website usage information

• Technical data obtained through cookies and similar technologies

We kindly ask you not to provide personal information that is not necessary for your appointment or request.

3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:

• Creating, confirming, changing, or cancelling appointments

• Communicating with you regarding your appointment

• Providing the services you request

• Responding to your questions and requests

• Managing customer relations

• Ensuring the security and functionality of the website

• Improving our services and customer experience

• Complying with legal obligations

• Establishing, exercising, or protecting legal rights in the event of a dispute

• Measuring the performance of advertising and marketing activities where the necessary permissions have been obtained
   

4. Method and Legal Basis for Collecting Personal Data
Your personal data may be collected electronically or physically through our website and appointment forms, telephone, WhatsApp, email, in-salon communications, and technical systems used on our website.
Personal data is processed on the basis of the applicable conditions for processing personal data set out in Article 5 of the KVKK.
Depending on the circumstances, these legal grounds may include:

• Processing being directly related to the establishment or performance of a contract

• Processing being necessary for the data controller to comply with a legal obligation

• Processing being necessary for the establishment, exercise, or protection of a right

• Processing being necessary for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not adversely affected

Where explicit consent is required for a particular personal data processing activity, your personal data will be processed on the basis of your explicit consent.

5. Appointment and Contact Forms
When you use appointment or contact forms on our website, the information you provide may be processed to evaluate your request, contact you, and manage your appointment.
If our appointment system uses the infrastructure of a third-party service provider, your information may be processed through that provider's systems to the extent necessary to provide the relevant service.

6. Cookies
Our website may use cookies and similar technologies for website functionality, security, remembering preferences, analyzing website usage, and, where permitted, measuring advertising performance.
Where required by applicable law, non-essential cookies will be used based on your preferences or explicit consent.
You may manage your cookie preferences through the cookie management tools available on our website.

7. Analytics and Advertising Technologies
Where appropriately configured, our website may use analytics and advertising technologies provided by service providers such as Google and Meta.
These technologies may process certain technical information relating to your device, visits, interactions, and actions taken on our website in order to understand how the website is used, measure advertising performance, and improve advertising campaigns.
Non-essential analytics and advertising technologies are used subject to user preferences or explicit consent to the extent required by applicable law.

8. Transfer of Personal Data
To the extent necessary for providing our services, your personal data may be transferred to:

• Website and infrastructure service providers

• Appointment and booking systems

• Communication service providers

• Technical service providers

• Analytics and advertising service providers

• Authorized public institutions and authorities

Any such transfer will be carried out in accordance with applicable legislation and the conditions set out under the KVKK.
Your personal data is not sold to third parties for commercial purposes.

9. International Transfer of Personal Data
Some technology, infrastructure, communication, analytics, or advertising service providers used on our website may operate systems located outside Türkiye.
Where the use of these services involves the transfer of personal data outside Türkiye, such transfers will be carried out in accordance with the provisions of the KVKK governing international transfers of personal data and other applicable legislation.

10. Wix and Third-Party Services
Our website is built using Wix.
As part of providing our website and appointment services, certain information may be processed through the infrastructure of Wix and other service providers integrated into our website.
Our website may also contain links to third-party services such as WhatsApp, Instagram, Google Maps, or other platforms.
When you access these services, the privacy policies and terms of the relevant third-party platform may also apply.

11. Retention of Personal Data
Your personal data will be retained for as long as necessary for the purposes for which it was processed and for any retention periods required under applicable legislation.
When the reasons requiring the processing of personal data no longer exist and there is no other legal obligation requiring its retention, personal data will be deleted, destroyed, or anonymized in accordance with applicable requirements.

12. Security of Personal Data
Reasonable technical and administrative measures are implemented to help prevent unlawful processing of or access to personal data and to ensure that personal data is stored securely.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely risk-free.

13. Your Rights Under the KVKK
Under Article 11 of the KVKK and subject to the conditions provided by law, you may have the right to:

• Learn whether your personal data is being processed

• Request information if your personal data has been processed

• Learn the purpose of processing and whether your personal data is being used in accordance with that purpose

• Know the third parties to whom your personal data has been transferred in Türkiye or abroad

• Request correction of incomplete or inaccurate personal data

• Request the deletion or destruction of personal data under the conditions provided by law

• Request notification of correction, deletion, or destruction to third parties to whom your personal data has been transferred

• Object to a result arising against you as a result of the analysis of processed data exclusively through automated systems, subject to the conditions provided by law

• Request compensation for damages arising from the unlawful processing of your personal data

14. Applications and Contact
You may contact Maison Sezim Beauty regarding requests relating to your rights under the KVKK.
Maison Sezim Beauty
Turan Güneş Bulvarı No:18/14
Yıldızevler, Çankaya / Ankara
Türkiye
Phone: +90 552 496 7392
Email: info@maisonsezim.com
In order for us to evaluate your request, you may be asked to provide sufficient information to verify your identity and identify the nature of your request.

15. Updates to This Policy
This Privacy Policy and KVKK Privacy Notice may be updated to reflect changes in applicable legislation, technologies used on our website, or Maison Sezim Beauty's personal data processing activities.
The latest version becomes effective from the date it is published on this website.